Top End User Predictions for 2010 (Gartner)

By 2012, 20% of businesses will own no IT assets.

By 2012, India-centric IT service companies will represent 20% of the leading cloud aggregators in the market.

By 2012, Facebook will become the hub for social networks integration and Web socialization.

By 2014, most IT business cases will include carbon remediation costs.

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Unlocking the potential of voice within applications

Executive summary
Voice adds value and is still the most efficient and intuitive method of communication. Voice capabilities exist within many enterprise business applications, while IP telephony has many cost and management advantages.

However, enterprises are split over whether or not to voice-enable their applications and unlock the potential of voice — even some of the businesses that have already made the move into IP telephony. In some cases internal skills and perceived product quality have held back proliferation of Unified Communications (UC) services. However, managed service providers can deal with both these issues as well as providing superior resilience and disaster recovery for the business.

Download the full white paper here

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Demo Part Six: Forecast Reports

Final part of our six part tutorial, showing you Foresite SPA’s key features.

Part Six: Forecast Reports
Analytical sales forecasting made quick and simple. Create forecasts by any business criteria, over any time period and to any level of detail. Export to other business applications such as ERP or planning.

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